Performance appraisal as a common human resource management tool is "an evaluative process involving the assessment of employee performance in light of predetermined standards" (Smither as cited in Mitchell, 2010, p. 82). To ensure continuous success of the employee on the job, a performance appraisal should be conducted to provide the worker and the organization with “the systematic review and evaluation of job performance, as well as the provision of performance feedback” (Levy, 2010, p. 105). Because of complex social contexts involved in the process, personal perceptions from both managers and employees could affect performance appraisals. For example, a manager's perception of an individual's emotional reaction to a performance appraisal feedback may make the manager alter the appraisal from an accurate statement (Mitchell, 2010).
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